Testimonials

“That was awesome!” 12 year old patient upon exiting his first telepsychiatry visit—Fresno, CA

“Your doctors have helped us out a lot.  We really appreciate all the coverage you’ve done for us.” Program Director—Fresno

“We love your doctors!”  Charge nurse—Fresno, CA

“The clients and staff are very happy with the services you and your team have been providing.  On behalf of our clients and staff, thank you for being a part of our team.”  Program Coordinator—Siskiyou County, CA

“Dr. Schaeffer, I received very positive feedback regarding your services last week.  Thank you again for your rapid and excellent response.  Regarding replacement of the locums doctor with Telemed, I certainly see advantages.” Chief of Psychiatry—Fresno, CA

“Thank you for giving our patients such wonderful continuity of care.  Before your telepsychiatry services, our patients went through seven doctors in less than two years!”  Administration—Alamogordo, NM

“I actually like seeing the TV doctor better.  It’s less intimidating.  I’m not so anxious, and I can say more.  I feel like you can know me better and treat me better.”  Adult patient with Generalized Anxiety Disorder—Fresno, CA

"You have been great to work with, and the clients and staff have been impressed with Dr. Kahn. I have appreciated how flexible you are and have pro-active you have been in solving the challenges we have faced. You have really been  a team player!"  CA Medical Director

"I am more than satisfied with the service that you and your group have provided to our department. You have been very responsive to all concerns/requests. The quality of psychiatric care provided has been splended. Patient feedback that I have heard has been high satisfaction.  I would have no reservations about providing a positive reference for you."  Outpatient Chief of Psychiatry, CA

"I want you to know how thankful I am for the tremendous job you and your team of doctors have done for our department, especially our Adult division, over the past couple of years.  You appeared on our horizon at a desperate time for our Adult division and not only kept us afloat with physician staffing but provided what was for me a surprising and welcome level of both clinical quality and appropriately warm "presence" for our consumers.  I am grateful also for your responsiveness at those times when minor adjustments were required. In other words, you have far exceeded my expectations of any contract provider."  Medical Director, CA

"Thank you, Dr. Schaeffer. I appreciate what you have already done to enhance the quality of your doctors' medical records. I will probably be sending out some further suggestions for documentation and this will go out to all of our doctors, telemed and on-site. Our on-site doctors, in many cases, have a ways to go to bring their own documentation up to current standards  Incidentatlly, I did review a couple of your notes in the 20 charts I have reviewed this week and your notes are excellent. I know well that it requires special attention that goes beyond the basic clinical necessities to compose a readable, accurate, and sufficiently comprehensive note that also takes into consideration the requirements for medical necessity.  And I would be remiss in not admitting that I am constantly challenged by yours and others' notes to improve the quality of my own."  Chief of Adult Psychiatry, CA

"I’d be glad to serve as a reference for your company.  We’ve been very happy with the services that you’ve provided."  Director of Urgent Care, CA